The healthcare landscape is evolving, and more physicians are considering a transition to Direct Primary Care (DPC), a model that prioritizes time with patients over administrative burdens. At the same time, patients are questioning whether DPC is the right choice for their healthcare needs. But how do you decide if this model is truly the best fit?
A recent article from the Portland Press Herald highlighted the growing trend of DPC and the real-life experiences of doctors and patients making this shift. Dr. Alison Kopelman and Dr. Michelle Garcia, two physicians featured in the article, left traditional hospital systems to create a more personalized, patient-focused practice. Their stories underscore a growing dissatisfaction with insurance-driven healthcare and the desire for a better doctor-patient relationship. However, as the article and its comment section reveal, the shift to DPC isn’t without its challenges and questions.
Whether you’re a doctor weighing a shift in practice or a patient exploring alternatives to traditional primary care, asking the right questions is essential. Let’s break down the key factors influencing these decisions, referencing the article’s insights, reader comments, and the important questions they raise.
Through their stories, as well as the public reaction in the comments section, we can analyze the key factors influencing these decisions and provide a framework for making an informed choice.
The Doctor’s Dilemma: Should You Transition to DPC?
Key Insights from the Article
- Dr. Kopelman left a large hospital system due to overwhelming patient loads and administrative work.
- Dr. Garcia expressed frustration that business concerns often took priority over patient care in traditional settings.
- DPC offers more autonomy, better work-life balance, and stronger patient relationships, but also places more responsibility on the doctor to manage the business side of the practice.
- Some commenters raised concerns about how DPC doctors sustain their income while seeing fewer patients.
Dr. Alison Kopelman and Dr. Michelle Garcia, both featured in the article, spoke about their frustrations with the traditional insurance-based system. Long hours, rushed patient visits, and excessive paperwork left them feeling disconnected from the reason they became doctors in the first place.
Dr. Garcia noted, “There’s a big disconnect between the business of medicine and the taking care of people part of medicine.” This statement resonates with many physicians who feel trapped in a system that prioritizes efficiency over quality care.
The Struggles of Traditional Practice
For many physicians, practicing medicine within the traditional healthcare system has become more about meeting quotas and less about patient care. Long gone are the days when a doctor could take the time to truly understand their patients’ needs without the looming pressure of administrative tasks and insurance billing.
Dr. Alison Kopelman, who previously worked in a large hospital system, described her past workload as overwhelming:
“I was seeing 20 to 35 patients a day, and even when I wanted to spend more time with them, I couldn’t. There was always another chart to complete, another insurance claim to process.”
The pressure to maximize efficiency meant sacrificing meaningful doctor-patient relationships. Physicians like Dr. Kopelman found themselves rushing through visits, unable to provide the level of care they envisioned when they first entered medicine.
Dr. Michelle Garcia echoed this frustration, stating:
“There’s a big disconnect between the business of medicine and the taking care of people part of medicine.”
This sentiment is widely shared among physicians who feel that financial and operational pressures dictate how care is delivered, often at the expense of patient outcomes. Doctors in hospital systems are bound by strict time limits, insurance constraints, and billing requirements, which leaves little room for personalized care.
Why Doctors Consider DPC
DPC offers an alternative—a model where physicians can break free from the constraints of insurance and provide care on their own terms.
More Time with Patients: Instead of seeing dozens of patients per day, DPC doctors can focus on fewer patients, allowing for longer, more in-depth visits. Dr. Kopelman shared that she can now spend up to an hour with a single patient, something she could never do in her former role.
Less Administrative Burden: Without the hassle of insurance billing, doctors spend more time practicing medicine rather than managing paperwork. Dr. Garcia explained that this shift allowed her to “actually focus on care instead of coding and reimbursement rules.”
Better Work-Life Balance: Traditional physicians often work beyond their scheduled hours just to keep up with paperwork and insurance regulations. DPC physicians have more control over their schedules, reducing burnout and improving job satisfaction.
Stronger Doctor-Patient Relationships: The reduced patient panel size allows doctors to develop deeper connections with their patients, which can lead to better preventive care and health outcomes.
The Financial Question: Can Doctors Sustain a DPC Model?
While DPC offers many advantages, some doctors hesitate due to financial uncertainty. Commenters on the article raised valid concerns about income sustainability:
“What I don’t get is how they make the same income as a physician working within the standard primary care setup that pays them at least $200 thousand a year if they’re seeing a lot fewer patients.” — cat
DPC physicians must determine an appropriate monthly membership fee and patient panel size to maintain financial stability. While a hospital-employed physician might see 2,000+ patients per year, a DPC doctor typically manages a panel of 200-600 patients. This means revenue comes from predictable monthly payments rather than fluctuating insurance reimbursements.
Some physicians, like Dr. Kopelman, offset costs by offering sliding-scale fees or discounted services for lower-income patients. Others partner with employers or use financing solutions like FlexPerx’s patient membership programs, which allow patients to pay over time at 0% interest.
While financial concerns are valid, many doctors who transition to DPC find that the trade-off is worth it:
“The relief of not having to fight insurance companies for reimbursement is worth everything. I feel like I’m finally practicing medicine the way I always wanted to.” — Dr. Garcia
Questions for Doctors to Consider
How much time do I currently spend on insurance paperwork versus patient care?
The article notes that insurance-based practices require extensive paperwork, limiting patient interactions. Would eliminating that burden improve your ability to care for patients?
Am I financially prepared for the transition?
One commenter questioned how DPC doctors maintain the same income while serving fewer patients. Are you comfortable with a model that depends on a stable membership base rather than per-visit reimbursements?
What patient panel size am I comfortable managing?
Dr. Kopelman noted that she now sees fewer patients, allowing for longer visits. However, does a smaller panel provide enough revenue to sustain your practice?
Do I have the operational support to run an independent practice?
Many DPC physicians run their own billing, marketing, and logistics. Are you prepared for these additional responsibilities, or do you need support from organizations like FlexPerx?
What type of patients do I want to serve?
A commenter criticized the perception that DPC is primarily for wealthier patients. Will your practice include lower-income patients through sliding-scale fees or employer partnerships?
The Patient’s Perspective: Is DPC a Better Alternative?
Key Insights from the Article
- DPC provides direct access to a doctor, often with same-day or next-day appointments.
- Patients appreciate longer visits and more personalized care.
- However, DPC does not cover emergency care, specialists, or hospital visits, making insurance still necessary for major medical events.
Questions for Patients to Consider:
How often do I visit my primary care doctor?
If you only see a doctor once or twice a year, is a monthly DPC membership cost-effective? The article suggests that frequent healthcare users might benefit most from the model.
What is included in the membership fee?
The article mentions that some DPC doctors offer lab tests, home visits, and 24/7 phone access, but not all practices include the same services. Understanding the details is crucial.
Do I still need insurance?
As some commenters pointed out, DPC does not replace insurance. If an emergency arises, how will you handle those costs? Many DPC patients pair their membership with a high-deductible catastrophic insurance plan.
How accessible is my doctor?
Some DPC practices offer same-day appointments, but the article does not claim this is universal. What level of access do you need, and does the DPC model provide it.
Does my employer or community offer any DPC membership benefits?
Some businesses are beginning to subsidize DPC memberships. If cost is a concern, could employer coverage make this option more viable?
Community Perspectives: The Debate Around DPC
The article’s comment section revealed strong opinions on both sides of the DPC discussion:
Supporters Say
- “I switched to DPC and have never been happier. I get more time with my doctor, and they actually know me.”
- “DPC cuts out the middleman and puts patients first.”
- “Insurance companies have too much power. DPC gives people control over their healthcare.”
Critics Say
- “DPC isn’t accessible to lower-income people. What happens if you can’t afford the monthly fee?”
- “This is just boutique medicine for the wealthy.”
- “DPC doesn’t solve the issue of needing insurance for emergencies or specialists.”
These perspectives highlight the importance of carefully considering whether DPC aligns with your healthcare needs or practice goals.
Making the Right Choice: A Personalized Decision
Both doctors and patients need to weigh the pros and cons carefully. While DPC provides greater freedom and personalized care, it also requires financial and logistical considerations. By asking the right questions, both parties can ensure they make the best decision for their unique needs.
For Doctors Considering DPC
- Evaluate your current administrative burden and work-life balance.
- Assess the financial sustainability of a membership model.
- Determine your ideal patient panel size.
- Seek operational support to ease the transition.
- Decide how to make care accessible to a diverse patient base.
For Patients Exploring DPC
- Compare your current healthcare costs with DPC membership fees.
- Understand what services are included and what still requires insurance.
- Consider how often you visit the doctor and what level of access you need.
- Research employer or community benefits that may cover DPC.
- Look at how DPC aligns with your long-term healthcare goals.
At FlexPerx, we believe in empowering both doctors and patients to take control of their healthcare decisions. Whether you’re a provider looking to transition or a patient seeking more accessible and affordable care, we can help guide you on the journey.
Explore your options today at www.flexperx.com and take the first step toward a better healthcare experience.